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Senior Store Management Lead

Há 1 mês

Natal, Rio Grande do Norte, Brasil Pedros Chicken Tempo inteiro

About Us:

Pedros Chicken is a dynamic and fast-paced company that values excellence in customer service and food quality. As Senior Store Manager, you will be responsible for overseeing the overall operation of our restaurants, ensuring our high standards are maintained, and driving profitability.

Job Description:

  • Leading the Team: Oversee and manage staff to ensure seamless day-to-day operations, maintain high customer satisfaction levels, and drive sales growth.
  • Quality and Service: Ensure that food quality and customer service standards are consistently met or exceeded, adhering to Pedros Chicken's Standard Operating Procedures.
  • Operations Management: Manage stock control, purchasing, and orders to optimize inventory levels and reduce waste.
  • Customer Experience: Address customer complaints professionally, resolve issues promptly, and maintain an exceptional customer service experience.
  • Performance Metrics: Analyze sales data, identify areas for improvement, and implement strategies to maximize profitability and meet targets.

What You'll Need:

  • A minimum of 2 years' experience in a management role within the fast-food industry.
  • Proven track record of improving sales, customer satisfaction, and team performance.
  • Excellent leadership, communication, and problem-solving skills.
  • Able to work effectively in a fast-paced environment and make informed decisions quickly.

Benefits Package:

  • A competitive salary of $60,000 - $80,000 per year, depending on experience.
  • Opportunities for career advancement and professional growth.
  • A comprehensive benefits package, including health insurance, paid time off, and employee discounts.