Technical Support Professional

1 dia atrás

São Paulo, São Paulo, Brasil beBeeSupport Tempo inteiro

Our IT Support Specialist role is a key position in our organization.

This role involves managing various aspects of our IT infrastructure, including ticketing systems, user setup, and technical support for hardware and software.

The ideal candidate will have experience with end-user hardware and software support, network concepts, and scripting languages.

We offer a comprehensive benefits package, including medical, dental, and vision coverage, as well as paid time off and parental leave.

Key Responsibilities:

  • End-user hardware and software support
  • Ticketing system management
  • User setup and configuration
  • Network administration
  • Scripting and automation

Requirements:

  • Minimum three years of experience in IT support
  • Fluency in English, both spoken and written
  • Experience with Microsoft Active Directory and Google Workspace
  • Knowledge of network concepts and scripting languages

Benefits:

  • Medical, dental, and vision coverage
  • 30 days of paid time off
  • Parental leave
  • Stipends for cell phones, laptops, and gym memberships

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