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Há 4 dias
We are seeking a skilled Strategic Conversational Designer to join our team.
About the RoleThis is an exciting opportunity to work on designing conversational AI experiences that drive business outcomes. As a Strategic Conversational Designer, you will be responsible for creating user journeys, defining AI purpose and boundaries, analyzing conversations, and transforming data into actionable insights.
Key Responsibilities- User Journey Mapping: Create comprehensive user journeys with conversational AI to deliver exceptional user experiences.
- AI Definition: Define AI purpose, boundaries, and behavior to ensure seamless interactions.
- Conversation Analysis: Analyze real conversations to identify improvements and optimize AI performance.
- Data Insights: Transform data into actionable insights to inform design decisions.
- Content Creation: Develop responses aligned with the brand's language and tone.
- Prompt Engineering: Design prompt frameworks to drive effective conversations.
- Research and Development: Conduct research to map journeys and identify pain points and opportunities in interacting with AI.
- Testing and Optimization: Test and adjust model with a focus on activation and conversion.
- Collaboration: Work closely with the team to conduct workshops and co-creations.
- Roadmap Recommendations: Translate research into roadmap recommendations to drive business growth.
- Hybrid (Fortaleza/CE and metropolitan region, São Paulo/SP);
- Remote (Other regions).
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