Technical Support Professional

Há 6 dias

Espumoso, Rio Grande do Sul, Brasil beBeeSpecialist Tempo inteiro R$90.000 - R$120.000
Customer Support Specialist

We are seeking a Customer Support Specialist who can handle a variety of customer inquiries via email and phone. The ideal candidate will be proficient in the German language, have at least 1 year of support experience, and possess excellent communication skills.

The successful candidate will work independently as well as within different teams to resolve customer complaints promptly and professionally. Additionally, they will be able to work fully remotely and enjoy benefits such as competitive pay, yearly growth opportunities, and company shares.

In this role, you will:

  • Manage customer inquiries via email and phone
  • Process customer orders over the phone, offering purchase guidance and ensuring efficient order handling
  • Coordinate with suppliers to address delivery delays
  • Communicate essential customer messages to key departments

Requirements:

  • Proficiency in the German language (C1)
  • At least 1 year of support experience
  • Excellent communication skills
  • Able to work independently and within different teams

What We Offer:

  • Competitive pay
  • Yearly growth opportunities
  • Company shares
  • Work-from-home opportunity
  • Benefits package

How to Apply:

  • Send your resume and cover letter
  • Participate in an interview
  • Complete a test

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