
Customer Support and Operations Specialist
Há 4 dias
We are currently seeking a Customer Support and Operations Specialist to join our team.
Job Description:- Client & Applicant Communication
- Platform Management & Issue Resolution
- Feedback & Continuous Improvement
The ideal candidate will be responsible for providing exceptional customer service, resolving issues in a timely manner, and continuously improving our platform.
Required Skills & Qualifications:- Native English speaking skills and excellent grammar and communication skills
- Attention to detail and ability to learn platform features
- Strong customer service focus, ability to troubleshoot issues and come up with solutions
- Ability to multitask and manage time effectively
- Experience in ticket management & documenting feedback
Candidates should possess strong organizational skills, be able to work independently, and have a proactive approach to problem-solving.
Benefits:- A competitive salary and scheduled yearly raises
- Shares in the company – share in profit upon company sale
- A challenging and dynamic work environment
- Opportunities for growth and development
- A comprehensive benefits package
- A supportive and collaborative team environment
- A flexible work-from-home arrangement
- Professional development opportunities
- A chance to make a meaningful impact on our platform
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