Service Desk Support Specialist

1 dia atrás


Londrina, Paraná, Brasil Tata Consultancy Services Tempo inteiro
Transform Your Career with Tata Consultancy Services

Come and be part of one of the world's leading IT services companies. At TCS, we believe that people make the difference, and that's why we foster a culture of unlimited learning, full of opportunities for growth and mutual development.

The ideal scenario to expand your ideas through the right tools, contributing to our success in a collaborative environment. We are looking for a Service Desk Support who wants to learn and transform their career.

Key Responsibilities:
  • Manage incidents and service requests through MIM and Service Desk support
  • Provide technical support and assistance to internal stakeholders
Requirements:
  • Advanced Spanish and English language skills
  • ITIL knowledge and experience with Windows 10 and 11, Office365, ServiceNow, incident management, and basic network
  • Strong communication and interpersonal skills
What We Offer:
  • Health insurance, dental plan, life insurance, and transportation vouchers
  • Meal/food voucher, childcare assistance, and Gympass
  • TCS Cares - free 0800 psychological assistance, legal, social, and financial assistance
  • Partnership with SESC, reimbursement of certifications, and free TCS Learning Portal
  • International experience opportunity, discount partnership with universities and language schools, and Bring Your Buddy program
  • TCS Gems - recognition for performance and Xcelerate - free mentoring career platform

We promote an inclusive culture, working for equity and respect individuality. Come and be a TCSer



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