Expert Technical Problem Solver
Há 2 dias
We're looking for a skilled professional to fill the role of Engineering Support Technician. As part of our team, you'll have the opportunity to learn and grow in a collaborative environment.
- Investigate and resolve support issues with Bolt web engineering teams, serving as a point of escalation when necessary.
- Contribute to the improvement of runtime and the enhancement of the Boltweb support platform and application.
- Become an expert in support services and help drive improvements in service elasticity, resiliency, and recovery times.
- Collaborate with L1 engineering teams to create documentation and code snippets.
We value diversity and inclusion, and we strive to create opportunities for growth and development. We're looking for someone who shares these values.
Key Responsibilities:- Collaborate with engineers to resolve complex technical issues.
- Drive process improvements to enhance the overall quality of our services.
- Develop expertise in technical support and contribute to the development of best practices.
- Work closely with cross-functional teams to deliver high-quality results.
- Ongoing training and development opportunities.
- A diverse and innovative work environment that encourages teamwork.
- The chance to work on challenging projects and make a real impact.
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