
Administrative Operations Coordinator
1 dia atrás
Operations Administrator
We are looking for an Administrative Support Specialist to support our operations team with general administrative tasks and onboarding growth. If you are a well-organized, analytical person with exceptional communication and problem-solving skills, this role may be for you.
What You'll Focus On:
- Support our US Operations Cities on growth deliverables and efficiencies in our day-to-day work and operations
- Achieve process improvements through automation and standardization
- Analyze data to create and prepare detailed reports for leadership that effectively communicate trends, patterns, and predictions using relevant data
- Standardize our ways of working across markets to improve timeliness and execution on furnishings and move-outs
- Perform audits and improve data metrics for guests and internal teams, as well as manage timely data collection to update productivity and achievements on projects
- Unit/Building/Process information entry, ensuring all fields are accurately filled and clear for other teams
- Collaborate with operational team members and organizational leaders to identify gaps and opportunities for process enhancements
- Communicate with third-party vendors and companies if needed to support OPS/CX operations
- Specific admin support related to onboarding and move-out of units for our US cities including:
- Complete utility and telecommunication setups for new units with third-party companies (create online portals, set up payments, and input data into our internal system)
- Complete Package Setups for new units (create online portals, set up payments, and input data into our internal system)
- Cancel utility and telecommunication accounts for move-outs
- Support the scheduling of furnishing and onboarding tasks and move-outs:
- Communicate with third-party vendors and buildings to schedule pick-ups
- Input data into our system related to properties
- Track disposal and data related to move-outs
- Support Central Operations, OPS local team, and finance/accounting with ad-hoc projects
What We're Looking For:
- Degree from a top-tier university
- Min. 1-2 years of experience in a similar role (administrative experience in residential or hospitality experience will be considered a plus)
- Fluency in English
- Proficiency in Microsoft Word, Excel (formulation, data entry, charts, pivot tables) and PowerPoint
- Self-starter with a roll-up-your-sleeves mentality and high attention to detail
- Entrepreneurial drive, adaptability, and focus on results
- Strong quantitative and analytical skills
- Strong organizational skills with the ability to manage multiple assignments
- Excellent verbal and written communication skills
- Ability to work independently and with speed
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