
LATAM Training Program Manager
Há 2 dias
Job Summary:
Our company is seeking a highly skilled and experienced LATAM Training Manager to join our team. The successful candidate will be responsible for developing and implementing training programs, leading a team of instructional designers, and ensuring high levels of customer satisfaction.
Key Responsibilities:
- Training Solutions Development: Design and develop both in-person and e-learning training solutions tailored to the needs of the market.
- Collaboration: Work closely with marketing, sales, and peer operations teams to develop and contribute to product, marketing, and sales strategies.
- Financial Management: Take ownership of public training schedules, budgeting, and managing performance around financial KPIs, including sales, revenue, and profit.
- Team Leadership: Manage and inspire a team of instructional designers, training coordinators, and administrative staff, ensuring continuous growth and development.
- Operational Excellence: Oversee administrative systems and processes, ensuring efficient workflows and exceptional customer service.
- Coordination: Manage venue selection, contracting, and coordination for training events. Review training course occupancy and take action to ensure course profitability.
- Compliance & Accreditation: Ensure adherence to external and internal requirements for course delivery, including accreditation maintenance and instructor qualifications.
- Sales & Marketing Support: Work with Sales and Marketing teams to optimize product catalogs and identify local trends to support the business.
Requirements:
- Education: Bachelor's degree in business, learning and development, or a related field (or equivalent experience).
- Experience: Minimum of 5 years' experience in managing and delivering training services, preferably within a business-to-business environment and driving growth in a professional training business.
- Communication Skills: Strong communication and interpersonal skills to foster a collaborative and supportive team environment.
- Leadership: Proven experience in managing and developing teams, fostering an open, collaborative, and inclusive culture with a passion for people development.
- Technical Skills: Advanced proficiency in Microsoft Office (Excel, PowerPoint, etc.) and LMS platforms. Ability to manage multiple projects and priorities, keeping everything on track and driving results.
- Languages: Strong command of English and Portuguese or Spanish, both verbal and written.
What We Offer:
- Dynamic Work Environment: You'll be part of a dynamic, diverse, and supportive team committed to making a difference.
- Professional Growth Opportunities: We offer opportunities for professional growth and development, and we support our employees in achieving their career goals.
- Culture of Inclusion: We value diversity, inclusion, and a positive work culture.
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