CRM Coordinator
2 semanas atrás
Rio & Learn Portuguese School is seeking a highly motivated and detail-oriented CRM Coordinator to join our dynamic team. As a key member of our organization, you will play a crucial role in optimizing our CRM and Business Intelligence systems to drive sales performance, customer satisfaction, and marketing results.
Key Responsibilities:- CRM System Management: Oversee and optimize our CRM and BI systems to ensure maximum efficiency and effectiveness.
- Sales Performance Improvement: Develop and implement strategies to boost sales performance, customer satisfaction, and marketing results.
- Data Analysis: Analyze data to provide actionable insights and recommendations for business improvement.
- Team Collaboration: Work closely with sales, pedagogical, and marketing teams to ensure seamless integration and use of CRM tools.
- Training and Development: Conduct regular training sessions for staff on CRM and BI best practices.
- Performance Monitoring: Monitor and report on key performance indicators (KPIs) and adjust strategies as needed.
- Industry Trends: Stay up-to-date with the latest CRM and BI trends and technologies to keep us ahead of the curve.
- Education: Bachelor's degree in Business Administration, Marketing, Information Technology, Mathematics, Engineering, Statistics, Economics, or a related field.
- Experience: Proven experience as a Customer Relationship Management Coordinator or in a similar role.
- Skills: Strong CRM and BI systems knowledge, excellent analytical skills, and the ability to translate data into actionable insights.
- Language: Proficient in English, with native English, Spanish, French, or German speakers highly valuable.
- Competitive Salary: 7000 reais per month.
- Hybrid Work Model: Flexible work arrangement with the option to work from home or in our vibrant Copacabana office.
- Extra Bonus: Extra monthly bonus goals ranging from reais based on personal and company performance.
- Worker of the Month: Be chosen by your mates and receive an extra 500 reais.
- Free Portuguese Classes: Free Portuguese for Foreigners Classes for foreign employees.
- Dental Insurance: Comprehensive dental insurance to ensure your smile stays healthy.
- Opportunity for Growth: Opportunity to work in a friendly and supportive environment that values your growth and development.
- Culture and Beach Life: Enjoy the beautiful beachside location and all the vibrant culture Rio de Janeiro has to offer.
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