
Expert Technical Support Consultant
Há 21 horas
About Us
We're a leading provider of next-gen attribution and marketing analytics, delivering actionable insights from aggregated campaign data.
We partner with top brands across various industries.
The RoleYou'll be the technical authority for our customers, resolving complex issues and shaping product evolution.
- Be the primary technical contact for customers, partners, and internal teams.
- Troubleshoot complex technical problems and drive resolutions.
- Collaborate with cross-functional teams to enhance product functionality.
- Provide expert guidance on software integration and deployment.
- Mentor team members with your technical expertise.
- Advocate for customers by bringing feedback into product discussions.
To succeed, you'll need:
- 4+ years in technical product support (B2B/SaaS preferred).
- Hands-on experience supporting software in production environments.
- Strong skills in scripting, SQL, APIs, HTML, HTTP, and debugging tools.
- Experience in mobile advertising analytics or AdTech is a plus.
- Excellent problem-solving, analytical, and communication skills.
Enjoy a fast-growing work environment that values innovation, ownership & customer satisfaction.
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