Customer Relationship Management Specialist

Há 20 horas

São Paulo, São Paulo, Brasil beBeeGrowth Tempo inteiro R$900.000 - R$1.200.000
Job Title: Customer Relationship Management Specialist

We are seeking a highly skilled CRM Specialist to join our team. The ideal candidate will have a proven track record of driving business growth and managing key accounts using CRM strategies.

The successful applicant will be responsible for negotiating, planning, and executing base management projects in partnership with account executives. They will also manage marketing budgets, plan advertising campaigns, and approve creative content in collaboration with the marketing team.

  • Manage key accounts using CRM strategy to negotiate, plan and execute base management projects.
  • Partner closely with account executives to identify CRM opportunities and implement strategy to support account plan and forecast.
  • Manage marketing budget and plan advertising campaigns in collaboration with the marketing team.
  • Create business briefs for marketing team to translate requirements into creative partner campaigns.
  • Develop and implement base management programs taking advantage of partner's CRM tools and capabilities.

To be considered for this role, you will need:

Required Skills and Qualifications
  • 7+ years of relevant experience driving business growth and managing key accounts, preferably with CRM or growth marketing responsibility.
  • Proven experience in digital commerce, retail media or loyalty programs preferred.
  • Strong problem-solving skills to identify critical issues and opportunities, evaluate options, and provide clear recommendations for business growth.
  • Strong analytical ability to transform key performance indicators (KPIs) into actionable insights.
  • Demonstrated knowledge of business management and customer data (audience profile, segmentation, reach, impression, open rate, click-through rates, conversion).
  • Fluency in English and Spanish required.
  • Proficiency in large-scale data analysis; expert Excel and Tableau skills required.
Benefits

This role offers excellent career development opportunities, a dynamic work environment, and a competitive salary package.

Additional Requirements

Mais is not applicable to this role.

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