Product Manager

1 semana atrás

Vitória, Espírito Santo, Brasil Trustly Tempo inteiro
About Us

Trustly is a leading provider of open banking payments globally. Our Financial Institution (FIC) Product team is central to the success of our financial institution connection platform. Our mission is to ensure Trustly's leading state in financial institution coverage, quality of connections, and open banking trends globally.

Job Summary

We are seeking a detail-oriented and eager-to-learn Associate Product Manager to join our FIC Product team. As a Product Representative, you will be responsible for intaking, prioritizing, and resolving FIC-related support questions and issues in various Slack channels. You will also conduct product research and investigations with Engineers to resolve issues and communicate with stakeholders about the resolutions. Additionally, you will work with stakeholders to build and execute a clear prioritization framework and improve the efficiency and speed of solving FIC product-related issues.

Responsibilities

* Product Representative in intaking, prioritizing, and resolving FIC-related support questions and issues in various Slack channels.
* Conduct product research and investigations with Engineers to resolve issues and communicate with stakeholders about the resolutions.
* Work with stakeholders to build and execute a clear prioritization framework and improve the efficiency and speed of solving FIC product-related issues.

Requirements

* Detail-oriented and eager to learn.
* Prior experience in product management preferred.
* Excellent communication and independence of updating project progress with stakeholders.
* Familiar with spreadsheet and basic office tools.
* Familiar with Jira.

Perks and Benefits

We offer a range of benefits, including:
* Bradesco health and dental plan, for you and your dependents, with no co-payment cost;
* Life insurance with differentiated coverage;
* Meal voucher and supermarket voucher;
* Home Office Allowance;
* Wellhub - Platform that gives access to spaces for physical activities and online classes;
* Trustly Club - Discount at educational institutions and partner stores;
* English Program - Online group classes with a private teacher;
* Extended maternity and paternity leave;
* Birthday Off;
* Flexible hours/Home Office - our culture is remote-first You can work in every city in Brazil;
* Welcome Kit - We work with Apple equipment (Macbook Pro, iPhone) and we send many more treats Spoiler alert: Equipment can be purchased by you according to internal criteria;
* Annual premium - As a member of our team, you are eligible to receive an annual bonus, at the company's discretion, based on the achievement of our KPIs and individual performance;
* Referral Program - If you refer a candidate and we hire the person, you will receive a reward for that

About Trustly

We believe that inclusion and diversity are essential foundations for building a fair and equitable society. We do not discriminate based on race, religion, ancestry, color, national origin, gender identity, sexual orientation, age, citizenship, marital status, or disability status. Our main goal is to provide a fair, welcoming, diverse environment with opportunities for all collaborators. The stages of our selection process take place online and without distinction of any kind.

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