
Linux Support Specialist
Há 2 dias
Linux Technical Support Professional
About the RoleThis position offers the opportunity to work with a globally distributed collaboration platform and contribute to the development of innovative technology solutions.
Key Responsibilities- Provide technical support for customers leveraging Ubuntu and open source products
- Work with a team of engineers to solve complex technical problems and improve customer satisfaction
- Collaborate with colleagues to develop and maintain knowledge base articles and technical notices
- Participate in regular weekend working rotations and contribute to the growth and evolution of Canonical's products and services
- Exceptional academic track record from high school and university
- Undergraduate degree in a technical subject or equivalent experience
- Confidence to speak up and share ideas without hesitation
- Track record of going above-and-beyond expectations to achieve outstanding results
- Experience with Linux troubleshooting, server administration, programming fundamentals, and networking concepts
- Knowledge or basic hands-on experience with Linux kernel crashes, OS configuration issues, and root cause analysis
- Ability to learn quickly and thrive on change
- Strong written and verbal English communication skills
We offer a collaborative and dynamic work environment where you can grow professionally and personally. You will have the opportunity to work with a talented team of engineers and contribute to the development of innovative technology solutions.
About UsWe are a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT, and the cloud, we are changing the world of software.
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