Linux Support Specialist

Há 2 dias


Manaus, Amazonas, Brasil beBeeTechnical Tempo inteiro US$72.000 - US$108.000

Linux Technical Support Professional

About the Role

This position offers the opportunity to work with a globally distributed collaboration platform and contribute to the development of innovative technology solutions.

Key Responsibilities
  • Provide technical support for customers leveraging Ubuntu and open source products
  • Work with a team of engineers to solve complex technical problems and improve customer satisfaction
  • Collaborate with colleagues to develop and maintain knowledge base articles and technical notices
  • Participate in regular weekend working rotations and contribute to the growth and evolution of Canonical's products and services
Requirements
  • Exceptional academic track record from high school and university
  • Undergraduate degree in a technical subject or equivalent experience
  • Confidence to speak up and share ideas without hesitation
  • Track record of going above-and-beyond expectations to achieve outstanding results
  • Experience with Linux troubleshooting, server administration, programming fundamentals, and networking concepts
Preferred Qualifications
  • Knowledge or basic hands-on experience with Linux kernel crashes, OS configuration issues, and root cause analysis
  • Ability to learn quickly and thrive on change
  • Strong written and verbal English communication skills
Benefits

We offer a collaborative and dynamic work environment where you can grow professionally and personally. You will have the opportunity to work with a talented team of engineers and contribute to the development of innovative technology solutions.

About Us

We are a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT, and the cloud, we are changing the world of software.


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