Crew Accommodation Coordinator

Há 18 horas


São Paulo, São Paulo, Brasil Api Tempo inteiro
Job Title: Crew Accommodation Coordinator

We are seeking a highly organized and detail-oriented Crew Accommodation Coordinator to join our team at Api. As a key member of our Account Management department, you will play a crucial role in supporting our clients and ensuring seamless crew planning operations.

Key Responsibilities:
  • Support Account Managers in meeting deliverables and coordinating with Business Development teams
  • Assist in creating relationships with airline, cruise line, and hotel partners
  • Manage crewmember feedback and ensure complaints/compliments are addressed within airline-specific SLAs
  • Develop and maintain spreadsheets and databases with accurate information
  • Provide exceptional verbal and written communication skills to clients and team members
Requirements:
  • Bachelor's degree from an accredited college or university
  • At least 1 year of travel industry experience, with a focus on airlines and/or hotels
  • Strong computer skills, with emphasis on Microsoft Office products, especially Excel
  • English, Portuguese, and Spanish fluency (oral and written)
  • Customer service skills and ability to work in a fast-paced environment
About Us:

Api is the global leader in crew accommodation solutions, revolutionizing the way businesses manage travel. Our technology platform streamlines the entire crew planning process, making day-to-day operations more efficient and elevating the crew layover experience. We are committed to providing exceptional service and solutions to our clients.

We are an Equal Opportunity Employer and welcome applications from diverse candidates. If you are passionate about hard work, providing impeccable service, and technology, then Api may be the perfect fit for you.



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