Operations Learning Coordinator
Há 2 dias
Amazon is seeking a highly skilled Operations Learning Coordinator to support the growth and development of our operations team. As a key member of our team, you will be responsible for creating and implementing operational onboarding programs, leading learning trainers and ambassadors, and tracking new hires' productivity and learning curve improvement.
Key Responsibilities:
- Develop and manage operational onboarding programs to ensure new hires are productive and meet standards.
- Lead and mentor learning trainers and ambassadors to drive learning and development.
- Track and analyze new hires' productivity and learning curve improvement to inform training and development strategies.
- Collaborate with stakeholders to manage peak onboarding plans and drive process improvements.
- Design and implement processes, metrics, and systems to support six sigma and lean practices.
- Leverage Best at Amazon (BAA) practices to drive process improvements, best practice sharing, and standardization of work routines.
Requirements:
- Bachelor's degree in Operations, Engineering, or related field.
- Experience leading, teaching, and developing people to deliver key organizational goals.
- Excellent communication skills to simplify complex topics for broad audiences.
- Cross-functional project management experience.
- Experience using and communicating performance metrics.
- Advanced Excel and analytical skills.
- Fluent Portuguese and intermediate English.
Preferred Qualifications:
- Bachelor's degree in Engineering, Operations, or related field, and an MBA.
- Experience with Learning Management Systems and content development.
- Certifications in Six Sigma and Lean.
- Ability to influence others without positional authority.
Amazon is an inclusive culture that empowers employees to deliver the best results for our customers. We celebrate diversity and the diverse ways we work. If you require an accommodation for the interview or onboarding process, please let us know and we will connect you to our accommodation team.
This position will be based at our AMZL Corporate Office in São Paulo, SP, Brazil.
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