Sales Process Manager

Há 2 dias

São Paulo, São Paulo, Brasil beBeeSpecialist Tempo inteiro R$75.000 - R$105.000

Seeking a dedicated Sales Operations Specialist to contribute to the seamless execution of sales processes and provide comprehensive support to internal teams and external partners.

The ideal candidate will focus on technical troubleshooting, strategic partner collaboration, and the development of locally-relevant initiatives to enhance overall sales effectiveness across LATAM markets.

Key Responsibilities:
  • Serve as first-line sales support specialist, resolving complex issues faced by sales teams with appropriate escalation protocols
  • Administer and optimize partner portals, ensuring seamless access to current pricing, product information, and promotional materials
  • Analyze partner pipeline performance, identify bottlenecks, and recommend strategic actions to accelerate deal closure rates
  • Collaborate with channel partners to develop and align joint sales strategies, providing data-driven insights on co-selling opportunities and performance metrics
  • Design and deliver comprehensive training materials and onboarding programs for new team members on CRM and ERP tools and core sales processes
  • Ensure strict compliance with established sales policies, including territory management and accurate CRM opportunity tracking
  • Monitor regional market trends and design targeted, locally-relevant sales campaigns and promotional initiatives tailored to LATAM markets
  • Partner with regional sales managers to optimize territory coverage, resource allocation, and incentive program effectiveness

Additionally, the successful candidate will support customer reactivation and relationship nurturing initiatives for inactive accounts, implementing systematic engagement strategies.

Qualifications:
  • Bachelor's degree in Business Administration, Communications, or related field
  • Minimum 2 years of progressive experience in sales operations, customer success, or partner-facing analytical roles
  • Hands-on expertise with CRM and ERP systems, data management platforms, and process automation tools
  • Proven experience developing training materials and conducting effective onboarding sessions
  • Excellent verbal and written communication skills in Portuguese, English, and Spanish preferred
  • Strong analytical capabilities with ability to interpret complex sales data and generate actionable insights
  • Demonstrated problem-solving abilities in helpdesk or fast-paced support environments
Core Competencies:
  • Technical troubleshooting and customer support excellence
  • Partner relationship management and collaboration
  • Process-oriented thinking and continuous improvement
  • Initiative and accountability in dynamic environments
  • Effective communication and stakeholder management
  • Analytical reporting and data interpretation
  • Team collaboration and cross-functional partnership

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