IT Solutions Specialist
Há 3 dias
This is an exciting opportunity to become part of a team as a Junior Infrastructure Analyst, providing technical assistance throughout the sales process of IT infrastructure solutions.
As a Junior Infrastructure Analyst, you will be responsible for understanding customer needs, developing technical solutions, conducting presentations and demos, and ensuring that proposals meet both technical and commercial expectations.
Main Responsibilities- Develop and manage technical customer relationships, driving customer satisfaction and growth in assigned accounts.
- Lead account planning and opportunity identification; conduct thorough opportunity prioritization.
- Identify complex problems and collaborate with other functions and/or team members to generate & coordinate effective solutions.
- Bachelor's degree in Computer Science, Engineering, or related field.
- Basic knowledge of IT infrastructure (servers, storage, backup, networking).
- Familiarity with operating systems (Windows Server, Linux, etc.).
- Basic understanding of networking (TCP/IP, VLANs, firewalls, switches, routers).
- Ability to comprehend and create technical solutions for different types of clients.
- Good communication skills, with the ability to translate technical requirements into accessible language for customers.
- Certifications in IT infrastructure (e.g., CompTIA, Cisco, Microsoft, VMware) are highly desirable but not essential.
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