Customer Service and Order Fulfillment Specialist

1 dia atrás


Barueri, São Paulo, Brasil beBeeCustomer Tempo inteiro R$100.000 - R$130.000

Job Title: Customer Service and Order Fulfillment Specialist

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  • Responsibilities: Provide seamless connections between sales teams and service personnel, ensuring timely order fulfillment and customer satisfaction.
  • Respond to customer inquiries and act as a liaison between customers and internal personnel, fostering strong relationships and resolving issues efficiently.
  • Oversee the backlog of orders, prioritizing tasks to ensure prompt release for shipment and invoicing, minimizing delays and maximizing productivity.
  • Collaborate with technical sales and service groups to provide documentation support, obtain necessary bonds for tenders, and drive business growth through effective communication and coordination.

Qualifications:

  • A degree in Accounting or a related field, with experience in order processing, tracking, and managing inventory of consumables and spare parts.
  • Proficiency in order processing systems and Microsoft Office Products Excel, Word, and Outlook.
  • Excellent phone manner, responding promptly to customer needs and providing exceptional customer service.
  • The ability to gather and analyze information skillfully, making practical decisions without advance preparation, and driving results-oriented solutions.
  • Strong interpersonal skills, effectively dealing with customers and colleagues, and fostering a collaborative work environment.

Company Overview:

Waters Corporation is a leading specialty measurement company, pioneering innovations in chromatography, mass spectrometry, and thermal analysis, serving the life sciences, materials science, and food industries for over 60 years. With a global presence, Waters operates in 35 countries, including 15 manufacturing facilities, and serves over 100 countries worldwide.

About Working at Waters:

Join our team and unlock your career potential. We strive to be better, learn, and improve every day, driven by purpose and committed to delivering value to our customers and communities. As a Waters employee, you'll be part of a dynamic, innovative, and inclusive organization, where we're passionate about transforming human health and well-being, and addressing the challenges of tomorrow, today.


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