
Technical Support Specialist
Há 3 dias
We are seeking a highly skilled and motivated individual to join our technical team. As a Technical Support Specialist, you will provide cutting-edge technical support to customers, enabling them to maximize efficiency and effectiveness.
Your Key Responsibilities:- Process and respond to technical requests from customers, providing accurate and timely solutions and recommendations.
- Select and size filters based on technical requirements, considering various factors to ensure optimal performance.
- Assist in the elaboration of quotation texts and preparation of offers.
- Direct inquiries and assign work to subcontractors as needed, ensuring efficient and timely completion of tasks.
- Involvement in training sessions and workshops for customers and internal teams to enhance their understanding of technical processes, filter sizing techniques, and optimization strategies.
- Bachelor's or master's degree in engineering, technical sciences, or a related field.
- Strong technical background with customer-facing experience.
- Proficiency in utilizing software tools (Microsoft, SAP, Salesforce) and systems relevant to technical support.
- Fluency in English, Portuguese, and Spanish for seamless communication with clients.
- Willingsness to travel.
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Technical Support Specialist
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