Strategic Customer Success Senior Advisor

Há 5 dias

São Paulo, São Paulo, Brasil beBeeSeniorAdvisor Tempo inteiro R$120.000 - R$190.000
Job Description

We are seeking a highly skilled professional to fill the role of Senior Advisor. This position is ideal for someone who has experience in IT management projects and direct customer interaction.

The ideal candidate will have a strong background in project management and project methods, as well as experience working with Gainsight or Totango.

This role involves working closely with other teams to ensure successful onboarding experiences for new customers and driving product usage and increasing user base in customer accounts.

The Senior Advisor will also be responsible for executing consulting projects with customers and translating customer feedback into product requirements.

Required Skills and Qualifications
  • 7+ years of experience in internationally operating consulting companies (B2B) for IT Management projects with direct customer interaction in IT organizations
  • Experience in project management and project methods
  • 2+ years working knowledge with Gainsight or Totango
  • Strong computer science fundamentals are preferred
  • Exceptional Portuguese Language skills, English language skills, (Spanish skills a plus), especially technical vocabulary
Benefits

SAP's culture of inclusion, focus on health and wellbeing, and flexible working models help ensure that everyone feels included and can run at their best.

We believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential.

We ultimately believe in unleashing all talent and creating a better and more equitable world.

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