Ecommerce Operations Specialist

Há 10 horas

Curitiba, Paraná, Brasil beBeeDataAnalysis Tempo inteiro R$60.000 - R$90.000
Business Intelligence Analyst

Zubale is a technology company that enables retailers to succeed in e-commerce in Latin America.

  • Execute, maintain, and improve recurring operational workflows that support operations in the region.
  • Own and lead payment processes to freelancers — including automation, validation, reconciliation, and exception handling.
  • Operate and troubleshoot core daily scripts (Python, SQL) powering local operations.
  • Support the configuration and automation of client billing and collection reconciliation processes.
  • Actively contribute to global projects focused on automating and standardizing critical operational processes, ensuring adoption in the region and sharing learnings with global teams.
  • Collaborate with Global Product, Engineering, and Data teams to ensure regional needs are reflected in global tooling and roadmaps.
  • Maintain and update business rules and decision logic in coordination with Ops and Product stakeholders.
  • Track and report on key KPIs via dashboards and drive data-informed improvements.

Requirements:

  • Advanced SQL skills (daily usage for operations and analysis).
  • Python experience (ability to run, debug, and modify operational scripts).
  • Strong execution skills and attention to detail in recurring operational workflows.
  • Experience working with AI tools as Google IA Agent and Firebase.
  • Ownership mindset with the ability to run and continuously improve key processes.
  • Proactive communicator with strong collaboration skills across global and local teams.
  • Ability to balance execution of local priorities with contribution to global initiatives.
  • English proficiency required.

What We Offer:

  • Opportunity to work with a technology company enabling retailers to succeed in e-commerce in Latin America.
  • Collaboration with global and local teams.
  • Chance to develop skills in data analysis, automation, and process improvement.

We strive to provide a positive work environment where our employees feel valued, supported, and empowered to grow. Our teams are passionate about delivering innovative solutions that drive results, and we're committed to making a meaningful impact in the lives of our customers.

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