Dynamic Support Expert
Há 7 dias
Your dream job as a Customer Support Specialist at a dynamic WordPress startup involves working with a team to provide top-notch support to our clients. As a key member of our support team, you will be responsible for resolving sales questions, general technical issues, and helping users navigate the features of our WP E-Signature plugin.
Responsibilities:- Sales questions and general technical support
- Assisting users in understanding the ins and outs of ApproveMe.com's WP E-Signature plugin
- Facilitating tasks related to billing, user, or site management
- Personal Computer with reliable Internet Access
- Availability to participate in bi-weekly audio/video meetings between 8 am - 5 pm PST
- Available for 40+ hours per week
- Competitive Local Salary
- Work from home
- We happily provide or reimburse software needed as well as books or courses that promote continued learning
- Opportunity to solve challenging and meaningful problems that make a difference
- Custom branded laptop at five-year anniversary
- Ability to work with some of the best people in the business through frequent interactions
This is a remote position, and our team is spread around the globe. Our home base is in Arizona, USA, so company operating hours are Monday - Friday, 8 am - 5 pm MST (UTC -7). While full coverage is not required, you must be available during a portion of the day if we need to sync up before you work on your project/tasks.
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