Expert Network Support Specialist

Há 5 dias

Belo Horizonte, Minas Gerais, Brasil beBeeNetwork Tempo inteiro R$124.000 - R$234.500

We are seeking an expert Network Support Professional to join our team. This is a unique opportunity to develop your skills and work with cutting-edge technology.

Job Overview

The ideal candidate will be responsible for providing advanced network support, including LAN and WAN networks, addressing, switches, routers, WLAN, AD, DNS, NPM, firewalls, CDNs, load balancers, and NFV. They will also assist in the adoption of network monitoring and data collection tools and support carrier trunking with the local network.

Key Responsibilities:

  • Provide advanced network support
  • Addressing, switches, routers, WLAN, AD, DNS, NPM, firewalls, CDNs, load balancers, and NFV
  • Adopt network monitoring and data collection tools
  • Support carrier trunking with the local network

Requirements:

  • Advanced Portuguese and advanced English (both written and speaking)
  • Available to work on-site in Belo Horizonte/MG
  • Valid Cisco CCNA or CCNP certification or in process (course completed)

Preferred Skills:

  • Experience in configuration, troubleshooting, testing, IMAC for access/border/core network for Cisco/HP Family
  • Knowledge of small/medium switches L2/L3, small/medium/large Router L3-L7 for access/edge/core, WLAN Cisco/HP
  • Understanding of firewalls Palo Alto, SASE, and cybersecurity information
  • Identification, testing, and built cabling CAT5-9, fiberoptics MM/SM
  • Testing for data communication radio & mobile access
  • Knowledge of NSX/Virtualization network
  • Knowledge of Fortinet/Huawei for network (LAN/WLAN) and security devices
  • Experience in MS Windows OS, O365 E1/E3/E5, AD, Single/MFA
  • EndUser support in record, diagnose, and solve problems in the scope of microcomputing, hardware, operating systems, telephony, videoconferencing, web conferencing, audio conferencing, and related areas
  • Clarify doubts and guide users regarding the use, availability, installation, and configuration of software, applications, information systems (both those in the market and those developed internally), equipment, standards, and procedures on the technological environment of the Customer and its use
  • Identify and immediately report to the Level 2 Service Supervisor critical problems that have significant impacts on the technological environment of Customer, exceptional situations, and other situations beyond its control or jurisdiction
  • Perform analysis of the hardware requirements for software installation
  • Test functionalities of new equipment, components, or peripherals, and prepare configuration and user guides or manuals
  • Reinstall the default image on workstations or notebooks, including the process of backing up users' data
  • Act in the execution of activities of the asset management process in Customer locations where there are no asset technicians allocated, at times when the Asset Management service is not available or whenever required by supervision
  • VMware NSX Certification
  • Basic knowledge for Zabbix configuration for network devices

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