Senior Client Growth Specialist
Há 2 dias
This role offers a unique opportunity to join a high-performing team and make your mark on customer success.
We are seeking a seasoned professional with 3-5 years of experience in sales engineering, solutions consulting, or customer success roles within the SaaS or MarTech industry.
- Drive post-sales activities, including onboarding, consulting, and ongoing support, to ensure successful adoption and usage of our platform.
- Collaborate closely with sales, sales development, and other cross-functional teams to craft tailored solutions that address client needs and drive value.
- Act as a trusted advisor to clients, offering strategic guidance on leveraging our products to achieve their business goals and drive ROI.
- Conduct deep discovery sessions with prospective and current clients to understand their business objectives, technical requirements, and challenges.
- Represent us at industry events, conferences, and meetups, building brand awareness and fostering relationships within the community.
- Passionate and committed individuals with a customer-first mindset and a drive for delivering exceptional results.
- Strong technical aptitude, with the ability to understand and articulate complex technical concepts in a clear and concise manner.
- Excellent communication skills, both verbal and written, with fluency in English and Portuguese (Spanish proficiency is a plus).
- Ability to work collaboratively in a fast-paced, cross-functional environment, supporting multiple stakeholders across different geographies.
Our AI/ML-powered marketing automation platform enables better customer engagements for businesses of all sizes with cutting-edge technologies.
Our platform includes 6 products – Customer Engagement, Email, Personalization, Product Experience, Customer Data Platform (CDP), and Raman – our AI engine.
Headquartered in Mumbai, we have our global footprints across 10 countries worldwide.
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