
Chief AI Technology Specialist
Há 2 dias
We are seeking a skilled AI software developer to join our team and contribute to the development of cutting-edge AI technologies.
The successful candidate will work closely with our CEO to design and implement a strategic roadmap for integrating AI into our platform, enhancing operational efficiency across the freight brokerage lifecycle.
As the owner of our AI stack, you will be responsible for leading the architecture, development, and refinement of Freight Hero's AI capabilities, including data pipelines, model training, and real-time inference systems.
- Lead the Architecture – Design and implement a scalable and cloud-native infrastructure that can handle concurrent sessions and asynchronous callbacks in real time.
- Define the Strategic Vision – Establish the long-term roadmap for how AI can augment or automate broker workflows, from task automation to predictive analytics and agentic systems.
- Build and Deploy AI-powered Systems—from internal operator assistants (e.g. summarization, internal copilots) to task-oriented agents (e.g. workflow routing, escalation flows) and real-time voice interfaces for interacting with external stakeholders.
- Prototype, Validate, and Iterate – Rapidly develop MVPs, conduct real-world pilots, gather feedback, and fine-tune models and flows for reliability and compliance with industry norms.
- Optimize for Human-in-the-Loop Performance – Design workflows that integrate seamlessly with Freight Hero's augmented operations team, empowering human agents while offloading repetitive tasks.
Strong written and verbal English communication skills required. Deep understanding of agentic workflow orchestration, prompt engineering, memory handling, and multi-turn conversation design using open-source or commercial stacks. Ability to define what to build and why, balancing technical feasibility with operational impact and end-user delight.
A strong bias toward action when aligning with business stakeholders and operations teams. Prior experience or demonstrated interest in freight, logistics, or back-office automation is a plus.
Key Skills and Qualifications- Accountability – An obligation or willingness to accept responsibility with integrity.
- Leadership – Ability to influence others and lead the team to a brighter future.
- Grit – Ability to persevere through challenges and maintain performance under pressure.
We value diversity and inclusion among our employees and seek to recruit, develop, and retain talented people from a diverse candidate pool. Selection for employment is decided on the basis of qualifications, merit, and business need.
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