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Client Relationship Manager
2 meses atrás
We are seeking a highly skilled Client Relationship Manager to join our team at Reap. As a key member of our sales team, you will be responsible for building and maintaining strong relationships with our clients, driving revenue growth, and ensuring exceptional customer satisfaction.
Key Responsibilities- Client Relationship Management: Develop and maintain strong relationships with our clients, understanding their needs and providing tailored solutions to meet their business objectives.
- Revenue Growth: Drive revenue growth through cross-selling, retention, and expansion of our services to existing clients.
- Account Management: Serve as the primary point of contact for assigned clients, ensuring timely and effective communication, and resolving any issues that may arise.
- Business Development: Identify new business opportunities and develop strategies to acquire new clients, while also expanding our services to existing clients.
- Client Satisfaction: Ensure that our clients receive exceptional service, resulting in high levels of satisfaction and loyalty.
- Experience: Minimum 6-8 years of proven success in client management in SaaS, Payments, or Card issuance.
- Language Skills: Fluent in English and Portuguese.
- Communication Skills: Strong negotiation, presentation, and communication skills.
- Adaptability: Ability to adapt or build new SOPs to cater for changing product features deployment with the Relationship Management Team.
- Team Player: Dynamic personality with strong winning and high performance mindset, self-motivated, and a quick learner.
Reap is a technology company dedicated to fueling the ambitions of both traditional fiat and web3 businesses. We deliver corporate payment solutions to improve the way businesses operate today and prepare them for the challenges of tomorrow. Centred around Reap Card, our non-bank issued Visa corporate credit card, we remove the merchant acceptance barrier for B2B expenses and enable businesses to streamline their expense management processes. The Reap platform is integrated with a suite of software solutions that continue to level the playing field: by giving every business the access of large enterprises and for Web3 projects to operate in traditional business environments.
