Exceptional Customer Experience Executive

Há 7 dias

São Paulo, São Paulo, Brasil beBeeGrowth Tempo inteiro R$90.000 - R$150.000

Job Title: Customer Experience Manager

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About the Job:

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This role is responsible for managing the execution of customer programs and driving account growth through operational excellence. As a key partner in the overall growth strategy, you will ensure high-quality delivery of programs and solutions, identify new opportunities, and provide solutioning and work estimates.

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The primary focus is on medium-sized projects with familiar business units' processes and IT systems. These projects often involve teams of 10-15 people that are cross-functional in nature, with a focus on enhancements to existing commercial practices.

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Key Responsibilities:

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  • Manage delivery programs for designated accounts to deliver an exceptional customer experience.">
  • Establish trusted and strategic advisory relationships with clients and other functions to position the company for future business growth opportunities.">
  • Identify and drive new business opportunities through solutioning and work estimates.">
  • Collaborate with cross-functional teams to deliver high-quality programs and solutions.">
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Requirements:

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Typically, this role requires a bachelor's degree or equivalent experience. The ideal candidate will have:

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  • Strong knowledge of customer engagement, revenue management, and payments solutions.">
  • Excellent communication, problem-solving, and analytical skills.">
  • Experience working in a fast-paced, dynamic environment.">
  • Ability to work independently and collaboratively as part of a team.">
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What We Offer:

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This role offers a unique opportunity to join a leading organization in the industry and contribute to its growth and success.

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By joining our team, you will have access to:

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  • Opportunities for professional development and growth.">
  • A collaborative and dynamic work environment.">
  • A competitive compensation package.">
  • Recognition and rewards for outstanding performance.">
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Why Choose Us?

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Our organization is committed to delivering exceptional customer experiences and driving business growth through innovation and excellence.

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We strive to create a workplace culture that values diversity, inclusion, and employee well-being.

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Join us in shaping the future of our industry and making a meaningful impact.

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