Operational Leadership Position

Há 3 dias


São Paulo, São Paulo, Brasil beBeeExcellence Tempo inteiro R$80.000 - R$160.000
Job Title: Operational Excellence Lead

About the Role:
As an Operational Excellence Lead, you will be responsible for managing the day-to-day operations of our local teams in conjunction with regional offices across various portfolios. This includes creating a motivated and dynamic team to meet targeted performance levels.

Key Responsibilities:
1. Line management of 7-10 FTE Supervisors
2. Contribution to strategy for Americas Travel & Lifestyle
3. Plan growth in efficiencies, member satisfaction, and profitability of departments
4. Drive wider strategic operational goals for office and region
5. Own NPS results and feedback improvements by identifying key trends from NPS analysis and QA on areas for improvement

Requirements:
- Bachelor's degree
- Fluent in English (Spanish a plus)
- Solid experience in leadership, travel, and lifestyle industry

Benefits:
Competitive salary depending on experience
Hybrid working: combine home and office work
Paid time away from work
Paid Sabbaticals after every 5 years of service
Lucrative Ten Loyalty Rewards program
Remote Working Holidays: travel and work anywhere in the world
Employee Discounts

About Us:
Ten Life Group is a global luxury concierge service offering unique opportunities to join a vibrant team serving High-Networth clients with leisure travel requests.

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