Energy Storage System Support Specialist

Há 5 dias

Fortaleza, Ceará, Brasil beBeeTechnical Tempo inteiro R$60.000 - R$95.000

Job Role: Technical Service Engineer

Key Responsibilities:

We are seeking a skilled and dedicated Technical Service Engineer to provide expert technical support to customers.

  • Provide timely and effective technical support to customers, both remotely and on-site, regarding installation, setup, operation, and maintenance of energy storage systems.
  • Troubleshoot and resolve technical issues by identifying root causes and implementing appropriate solutions.
Customer Communication:

The successful candidate will interact with customers professionally and courteously, demonstrating strong communication skills to understand their requirements and address their concerns.

Provide clear instructions and explanations to customers, guiding them through troubleshooting steps and resolutions.

Product Installation and Commissioning:

Conduct on-site product installations, including mounting and connecting equipment, configuring settings, and performing initial system testing.

Ensure that installations are completed accurately and efficiently, adhering to safety guidelines and following best practices.

Training and Documentation:

Develop training materials, user guides, and FAQs to educate customers and internal stakeholders on the installation, operation, and maintenance of energy storage systems.

Deliver training sessions to customers and partners, both in-person and remotely, to promote product understanding and self-sufficiency.

Issue Resolution and Escalation:

Collaborate with cross-functional teams to escalate and resolve complex technical issues that require advanced troubleshooting or product modifications.

Follow up with customers to ensure satisfactory resolution and maintain a high level of customer satisfaction.

Product Testing and Quality Assurance:

Collaborate with local customers, providing feedback to the engineering team regarding product performance, reliability, and functionality.

Contribute to ongoing product development and enhancement efforts.

Requirements:

We are looking for individuals with the following qualifications and skills:

  • Bachelor's degree in Electrical Engineering, Renewable Energy, or a related field, as well as technical experience in the installation and maintenance of energy storage systems.
  • At least 1 year of experience in Technical service roles related to energy storage or renewable energy.
  • Effective communication skills, problem-solving skills, and the ability to work independently and as part of a team.
  • Ability to work under pressure and meet deadlines.
  • Strong customer focus, technical expertise, and adaptability.
  • Fluent English and Portuguese language required.

  • System Maintenance Specialist

    Há 6 dias

    Fortaleza, Ceará, Brasil beBeeSystem Tempo inteiro R$42.000 - R$62.000

    Job OverviewThis position is responsible for monitoring the operation status of systems, recording key performance indicators through web interfaces, and handling anomalies according to standard operating procedures.Regularly monitor system operation status, record key performance indicators through the web interface, and handle anomalies according to...

  • Oracle EBS Functional Support Specialist

    2 semanas atrás

    Fortaleza, Ceará, Brasil beBeeSupport Tempo inteiro US$72.000 - US$96.000

    Job Title: Oracle EBS Functional Support Specialist">About the Role:">We are seeking a highly skilled and experienced Oracle EBS Functional Support Specialist to join our team. As an Oracle EBS consultant, you will be responsible for providing functional support to the Order Management module.">Key Responsibilities:">- Provide functional support to the Order...

  • Technical Support Specialist

    2 semanas atrás

    Fortaleza, Ceará, Brasil beBeeSupport Tempo inteiro US$40.000 - US$60.000

    Technical Support SpecialistWe are seeking a highly skilled and motivated technical support specialist to join our team in Brazil. This is a full-time position that requires you to provide expert-level technical support and manage a variety of customer requests in a dynamic environment.This role involves close collaboration with cross-functional teams,...

  • Real Estate Acquisition Specialist

    2 semanas atrás

    Fortaleza, Ceará, Brasil beBeeAcquisition Tempo inteiro US$43.200 - US$48.000

    Real Estate Acquisition SpecialistWe are seeking a highly organized and detail-oriented Real Estate Acquisition Specialist to support our dynamic investment team.This is a high-impact role where you'll work closely with executive leadership to help move deals from opportunity to closing—faster, smarter, and with precision.You will play a vital role in...

  • Customer Support Specialist

    Há 5 dias

    Fortaleza, Ceará, Brasil beBeeSupport Tempo inteiro US$40 - US$60

    Customer Support SpecialistJob DescriptionOur Customer Support Specialist will provide exceptional customer experience by delivering timely and effective support to our clients. The ideal candidate will be responsible for resolving technical issues, providing guidance and assistance to tutors, and ensuring a seamless experience for both instructors and...

  • Learning Support Specialist

    Há 2 dias

    Fortaleza, Ceará, Brasil beBeeLearning Tempo inteiro US$80.000 - US$120.000

    Job Title: Learning Support Specialist Job DescriptionWe are seeking a skilled and motivated individual to join our team as a Learning Support Specialist. As a key member of our team, you will play a vital role in ensuring the success of our clients by providing exceptional support and service. Your primary responsibility will be to work closely with...

  • System Integration Specialist

    1 semana atrás

    Fortaleza, Ceará, Brasil beBeeProductionSupport Tempo inteiro R$85.500 - R$142.500

    About us: We deliver outcomes that shape the future for leading enterprises worldwide. Our 125,000+ people across 30+ countries drive business and industry knowledge, digital operations services, and expertise in data, technology, and AI.We are urgently seeking a strong Production Support Specialist for one of our clients in Brazil. If you're interested,...

  • Highly Motivated Technical Support Professional Wanted

    1 semana atrás

    Fortaleza, Ceará, Brasil beBeeTechnical Tempo inteiro R$90.000 - R$125.000

    Job Title: Technical Support SpecialistJob Description:The role of the Technical Support Specialist is to provide timely and effective technical support for a portfolio of business-critical applications. This includes troubleshooting, user support, system monitoring, and collaboration with vendors and internal teams to ensure optimal application...

  • Information Systems Technician

    2 semanas atrás

    Fortaleza, Ceará, Brasil beBeeTechnical Tempo inteiro R$35.000 - R$55.000

    Job DescriptionWe are seeking a highly skilled IT Support Specialist to join our team. As an IT Support Specialist, you will be responsible for providing technical assistance to users, troubleshooting issues, and maintaining the organization's computer systems.Main Responsibilities:Provide user support via phone, email, or in-personTroubleshoot hardware and...

  • IT Software License Specialist

    4 semanas atrás

    Fortaleza, Ceará, Brasil Sky Systems, Inc. (SkySys) Tempo inteiro

    Title: IT Software License SpecialistPosition Type: Full-Time Contract (40hrs/week)Work Schedule: 8 hours/day (Mon-Fri)Location: Brazil (remote)Languages: English and PortugueseOverview:The IT Software License Specialist is a part of the Software Asset Management team under Enterprise Architecture, and their role is to assist managing and optimizing software...