
Senior Conversational Voice Specialist
2 semanas atrás
We're building a cutting-edge voice agent that leverages the Straightline method to close sales, and a comprehensive platform for managing customer contacts.
Key Features- A state-of-the-art voice agent that follows complex scripts using an agentic workflow and custom persuasive voice to excel in sales.
- A multilingual voice agent capable of operating on a global scale and closing sales better than most humans.
You will be working closely with the Head of Engineering in a flat structure. As a Senior Agentic AI Engineer, you will be responsible for building a self-service workflow execution system, implementing conditional logic, applying per-customer rules, and developing a dynamic call queue with predictive dialing.
Required Skills and Qualifications- Strong software engineer with experience in building chat or voice-based products, including assistants and customer service agents.
- Experience with agentic workflows, LLMs, Livekit, STT/TTS products, interruptions, VAD, Langchain, evaluation frameworks, latency optimization, RAG + vector databases, and multilingual voice systems.
- Prior experience in startups, ability to operate in ambiguity, impact-oriented, flexible, bought into automated testing, strong communicator, and takes initiative.
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Conversational Design Coordinator
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Conversational Design Coordinator
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