Maritime Port Coordinator

Há 20 horas

Santos, São Paulo, Brasil beBeeHusbandry Tempo inteiro R$60.000 - R$80.000

As a seasoned professional in the maritime industry, you will play a pivotal role in ensuring seamless port calls and exceptional customer service. This dynamic position requires close collaboration with internal teams, suppliers, and customers to execute Husbandry services efficiently and effectively.

Key Responsibilities
  • Coordinate with SASA Account Sales to guarantee smooth execution of Husbandry port calls.
  • Respond promptly to customer inquiries and follow up on their concerns.
  • Assign and monitor service execution for all port appointments.
  • Ensure timely remittance of Proforma Disbursement Accounts (DAs).
  • Manage advance funding to local agents, ensuring timely remittance at least 3 days before vessel arrival.
  • Verify pre-funding approvals and escalate deviations for appropriate authorization.
  • Oversee vessel monitoring and service coordination, including change requests, while ensuring compliance with Ships Agency Standard Operating Procedures.
  • Select and book suppliers and sub-agents, ensuring compliance with Supplier Governance Standards.
  • Track and record expenses related to port calls.
  • Monitor global port calls and collaborate with Operations to meet customer expectations.
  • Ensure Cash-in-Transit (Cash to Master) transactions follow Wilhelmsen procedures.
  • Identify and suggest process improvements for efficiency and cost-effectiveness.
  • Manage DA handling (Proforma & Revised), ensuring accurate data entry and verification.
  • Register and follow up on complaints and non-compliance reports.
  • Participate in business review meetings with customers and collaborate with Key Account Managers (KAMs).
Required Skills and Qualifications
  • Experience in the maritime industry, preferably in ship agency operations.
  • Fluent in English (written and spoken).
  • Organized, detail-oriented, and able to prioritize tasks effectively.
  • Proficient in Microsoft Office and operational systems.
  • Strong communicator with excellent problem-solving skills.
Benefits

You will have the opportunity to gain experience in a global leader in maritime services, work in a collaborative and dynamic environment, and be exposed to international operations and high-profile clients.

How to Apply

Apply now to join our team and be part of the future of maritime services.

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