Customer Service Professional

Há 4 dias


Manaus, Amazonas, Brasil beBeeCustomerSupport Tempo inteiro €40.000 - €60.000

As a professional in customer service, you will be responsible for providing exceptional support to our clients. Your primary focus will be on offering guidance via various channels, troubleshooting complex issues, and collaborating with our development team to resolve customer problems.

About the Role

The ideal candidate will have strong communication skills, excellent problem-solving abilities, and the ability to work independently and manage multiple priorities in a fast-paced environment.

  • Offer expert guidance to customers via email, phone, and chat.
  • Troubleshoot intricate issues related to the software.
  • Collaborate with our development team to resolve customer complaints.

To excel in this role, you will need:

  • A minimum of 2 years of experience in customer support or a similar field.
  • Strong verbal and written communication skills.
  • Excellent analytical skills and ability to diagnose complex platform-related issues.
  • Ability to work independently and manage multiple tasks in a dynamic environment.

We offer a dynamic work environment with a diverse team, opportunities for growth and development, and a comprehensive compensation package.

Benefits
  • Salary in EUR/USD
  • Expense coverage for computers and gadgets
  • Dynamic working environment
  • Opportunities for growth and development


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