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Analista de Customer Experience
2 meses atrás
**Cargo:** Analista de Customer Experience
**Descrição do Cargo:**
Nossa empresa, Corporate Rh Recursos Humanos Ltda, busca um profissional experiente para atuar como Analista de Customer Experience. Nesta posição, você será responsável por direcionar e acompanhar a apresentação dos briefings e os prazos junto às áreas responsáveis.
**Responsabilidades:**
1. Desenvolver projetos de atendimento ao cliente, garantindo que os prazos sejam cumpridos;
2. Realizar planejamento estratégico para atender às necessidades dos clientes;
3. Realizar relacionamento constante com os clientes para entender suas necessidades e antecipar soluções;
4. Participar de reuniões estratégicas com os clientes para repasse à empresa;
5. Elaborar propostas e apresentar e defender os jobs para clientes;
6. Fazer a ponte entre as necessidades do cliente e os fornecedores ligados aos projetos.
**Requisitos:**
1. Superior completo em Publicidade e Propaganda, Comunicação Social ou Gestão de Marketing;
2. Experiência anterior em agência de publicidade;
3. Saber escrever e comunicar-se bem, com domínio da língua portuguesa;
4. Responsabilidade e organização;
5. Domínio do Pacote Office;
6. Disponibilidade de viagem;
7. Vaga presencial em Ribeirão Preto.
**Desejável:**
Vir do seguimento, se já trabalhou em seguimento voltado pro imobiliário ou agência;
Buscamos profissionais interessados, proativos, organizados e com boa capacidade de relacionamento interpessoal.
**Outras informações:**
Forma de Contratação: PJ
**Jornada e horário de trabalho:**
Segunda-feira a Sexta-feira das 8h30 ás 18h
Almoço - 12h30 - 14h
**Regime presencial
