IT Solutions Expert

1 semana atrás


São Paulo, São Paulo, Brasil Amaris Consulting Tempo inteiro

**About the Role**:

We are seeking a skilled IT Solutions Expert to join our Information Systems & Digital team in São Paulo. As a key member of our team, you will be responsible for providing technical support and solutions to our clients.

**Key Responsibilities**:

  • Act as primary Level 2 support for incidents, request fulfillment, problems, and changes
  • Develop and maintain Level 1 & Level 2 solution documentation
  • Perform software packaging and change/release management
  • Act as point of technical escalation for Level 2/3 issues
  • Deploy Applications/Updates via Microsoft System Center Configuration Manager (SCCM), Intune/Endpoint Management portal, Cloud Management Gateway
  • Ensure support structure is on track collaborating with the Service Delivery Managers (KPIs)
  • Participate in weekly/monthly run meetings with service partners and regional peers regarding service operations
  • Maintain daily, weekly, monthly, quarterly solution KPIs
  • Maintain operational documentation (architecture diagrams, SOPs, run books, etc.)

**Requirements**:

  • Bachelor's or Master's degree in computer science, information systems, or a related field
  • At least 3 years of working experience in an IT Service Desk/Helpdesk role
  • Experience with Windows 10 Operating systems
  • Strong knowledge in Intune administration: Mobile Device Management, Autopilot, Troubleshooting, device configuration profiles, conditional access policies
  • Good understanding of project management and in some cases, may be the technical lead on solution projects
  • Fluent in English required

**About Amaris Consulting**:

Amaris Consulting is an independent technology consulting firm providing guidance and solutions to businesses. With more than 1,000 clients across the globe, we have been rolling out solutions in major projects for over a decade - this is made possible by an international team of 7,500 people spread across 5 continents and more than 60 countries. Our solutions focus on four different Business Lines: Information System & Digital, Telecom, Life Sciences and Engineering. We're focused on building and nurturing a top talent community where all our team members can achieve their full potential.


  • IT Solutions Expert

    1 semana atrás


    São Paulo, São Paulo, Brasil Amaris Tempo inteiro

    We are seeking a highly skilled IT Solutions Expert to join our team in São Paulo. As an IT Solutions Expert, you will be responsible for providing technical support and solutions to our clients. Your expertise in IT service management, software packaging, and change/release management will be essential in ensuring the smooth operation of our services.**Key...


  • São Paulo, São Paulo, Brasil Bring IT Tempo inteiro

    About the RoleWe are seeking a highly skilled Software Development Expert to join our dynamic team at Bring IT. As a key member of our team, you will play a crucial role in designing, implementing, and optimizing our system architecture and business processes.About the CompanyBring IT is a fast-growing global firm that helps customers transform their...

  • Solutions Expert

    1 semana atrás


    São Paulo, São Paulo, Brasil Alstom Tempo inteiro

    Alstom is a leading company in the mobility sector, and we're looking for a skilled Solutions Expert to join our team. As a Solutions Expert, you will be responsible for promoting Alstom's Core Model by leading its evolution and ensuring its consistency. You will also be responsible for respecting end-to-end SLAs, executing level 2 and level 3 support, and...

  • Global IT Solutions Manager

    1 semana atrás


    São Paulo, São Paulo, Brasil Dow Tempo inteiro

    About the RoleWe are seeking a highly skilled IT Solution Manager to join our team in Sao Paulo or Midland Michigan. As a key member of our IT organization, you will be responsible for managing a portfolio of Human Resource solutions, including systems and applications, and overseeing their lifecycle from analysis to implementation and optimization.As a...


  • São Paulo, São Paulo, Brasil ProSidian Consulting, LLC Tempo inteiro

    Enterprise Solutions SpecialistProSidian Consulting, LLC is seeking a highly skilled Enterprise Solutions Specialist to join our team. As a Subject Matter Expert, you will be responsible for providing tailored solutions to clients based on industry-leading practices.Key Responsibilities:Develop and implement enterprise-wide solutions to improve risk...


  • São Paulo, São Paulo, Brasil Bring IT Tempo inteiro

    About the RoleAs a Software Engineer at Bring IT, you will play a crucial part in designing, implementing, and optimizing system architecture and business processes to drive digital transformation for our clients. With a focus on innovation and excellence, you will collaborate with our dynamic team to deliver cutting-edge solutions that help businesses gain...

  • Machine Learning Engineer

    2 meses atrás


    São Paulo, São Paulo, Brasil KR Elixir, Inc. - IT Services & Solutions Tempo inteiro

    About KR Elixir, Inc. - IT Services & SolutionsWe are a Next Gen IT Services Company headquartered in the USA, specializing in Data Solutions and enhancing client experiences. Our core objectives are to deliver Business and IT Solutions that exemplify quality, efficiency, and budget-consciousness.Our expertise extends to managing solutions related to Data...

  • Payment Solutions Expert

    2 semanas atrás


    São Paulo, São Paulo, Brasil Yuno Group Tempo inteiro

    About Yuno GroupWe are a team of experts in the payments and IT industries, dedicated to providing innovative payment solutions to companies worldwide.Our strength lies in our ability to integrate all available payment methods and manage fraud detection and prevention through a single platform.Our technology enables companies to access top payment...


  • São Paulo, São Paulo, Brasil KR Elixir, Inc. - IT Services & Solutions Tempo inteiro

    About KR Elixir, Inc. - IT Services & Solutions:We are a Next Gen IT Services Company headquartered in Georgia, USA, specializing in Data Solutions and enhancing client experiences. Our core objectives are to deliver Business and IT Solutions that exemplify quality, efficiency, and budget-consciousness.Our expertise extends to managing solutions related to...

  • Pre-Sales Solutions Expert

    3 semanas atrás


    São Paulo, São Paulo, Brasil Motorola Solutions Tempo inteiro

    Job Title: Pre-Sales Solutions ExpertJob Summary:The Pre-Sales Solutions Expert is a key member of our sales team, responsible for understanding customer needs and matching them with Noggin's products and solutions. This role requires strong technical expertise, excellent communication skills, and the ability to work closely with customers to deliver...


  • São Paulo, São Paulo, Brasil ALSTOM Gruppe Tempo inteiro

    About AlstomAlstom is a leading global player in the field of mobility, with a presence in over 60 countries. Our mission is to develop and market innovative mobility solutions that provide sustainable foundations for the future of transportation.Job DescriptionWe are seeking a highly skilled IT Solutions Specialist to join our team in Latin America. The...

  • Global IT Solutions Manager

    2 semanas atrás


    São Paulo, São Paulo, Brasil Dow Tempo inteiro

    About the RoleWe are seeking an experienced IT Solution Manager to join our team in Sao Paulo or Midland Michigan. As a key member of our IT organization, you will be responsible for managing a portfolio of Human Resource solutions, including systems and applications, and overseeing their lifecycle from analysis to implementation and retirement.Key...


  • São Paulo, São Paulo, Brasil KR Elixir, Inc. - IT Services & Solutions Tempo inteiro

    About KR Elixir, Inc. - IT Services & Solutions:We are a Next Gen IT Services Company headquartered in Georgia, USA, specializing in Data Solutions and enhancing client experiences. Our core objectives are to deliver Business and IT Solutions that exemplify quality, efficiency, and budget-consciousness.Our expertise extends to managing solutions related to...

  • AI Solutions Expert

    1 semana atrás


    São Paulo, São Paulo, Brasil GrowthX Labs Tempo inteiro

    At GrowthX Labs, we're seeking an AI Solutions Expert to drive innovation in AI-driven strategies and operations for go-to-market (GTM) initiatives. As a key member of our team, you'll collaborate with us to develop and apply AI-driven solutions that transform how businesses operate.Key responsibilities include:Designing and implementing AI-driven solutions...

  • Pre-Sales Solutions Expert

    3 semanas atrás


    São Paulo, São Paulo, Brasil Motorola Solutions Tempo inteiro

    Job Title: Pre-Sales Solutions ExpertJob Summary:The Pre-Sales Solutions Expert is a key member of our sales team, responsible for understanding customer needs and matching them with Noggin's products to drive revenue growth. This role requires a deep understanding of our products and services, as well as excellent communication and presentation skills.Key...

  • Netsuite Project Manager

    1 semana atrás


    São Paulo, São Paulo, Brasil Bring IT Tempo inteiro

    We are Bring IT, a dynamic professional services company driving digital transformation for our global clients. Our team of experts helps businesses boost productivity and efficiency through tailored technology and process solutions.As a Netsuite Project Manager, you will play a key role in delivering innovative solutions that meet our clients' evolving...

  • Java Architect

    Há 6 dias


    São Paulo, São Paulo, Brasil KR Elixir, Inc. - IT Services & Solutions Tempo inteiro

    About KR Elixir Inc, a Next Gen IT Services Company headquartered in Georgia, USA:We specialize in delivering Business and IT Solutions that exemplify quality, efficiency, and budget-consciousness.Our expertise extends to managing solutions related to Data Governance, Data Analytics, Big Data, and Cloud.We develop impactful digital solutions for mobile and...

  • Pre-Sales Solutions Expert

    3 semanas atrás


    São Paulo, São Paulo, Brasil Motorola Solutions Tempo inteiro

    Job DescriptionMotorola Solutions is seeking a skilled Pre-Sales Engineer to join our team. As a Pre-Sales Engineer, you will play a critical role in understanding customer needs and matching them with our solutions to drive sales growth.Key Responsibilities:Develop and maintain deep expertise in Motorola Solutions' products, including customer needs, use...

  • Pre-Sales Solutions Expert

    4 semanas atrás


    São Paulo, São Paulo, Brasil Motorola Solutions Tempo inteiro

    Job DescriptionThe Pre-Sales Engineer is a subject matter expert who plays a crucial role in understanding customer needs and matching them with Noggin's available solutions. This role requires active participation in understanding customer requirements, developing an initial view of how the solution should be adapted to meet those needs, and determining how...


  • São Paulo, São Paulo, Brasil oilandgas Tempo inteiro

    Main Responsibilities:We are seeking a Cloud Solutions Expert to develop Schneider Electric solutions for the Cloud & Service Provider segment in Brazil. This position will report directly to the Cloud & Service Providers Brazil Sales Director and will be responsible for promoting Schneider Electric solutions to specific customers in the region.Key...