Energy Storage System Specialist

Há 5 horas

Porto Alegre, Rio Grande do Sul, Brasil beBeeTechnical Tempo inteiro R$60.000 - R$85.000

Key Job Responsibilities:

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  • Provide technical assistance to customers via phone or in-person regarding the installation, setup, operation, and maintenance of energy storage products.">
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Responsibilities (continued):

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  • Troubleshoot and resolve technical issues by identifying root causes and implementing effective solutions.">
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Customer Communication Skills:

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  • Communicate effectively with customers to understand their needs and address their concerns.">
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Product Installation and Commissioning:

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  • Conduct on-site product installations, including equipment mounting and connection, setting configurations, and performing initial system testing.">
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Training and Documentation:

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  • Develop user guides and FAQs to educate customers and internal stakeholders on the installation, operation, and maintenance of energy storage products.">
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Issue Resolution and Escalation:

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  • Collaborate with cross-functional teams to escalate and resolve complex technical issues that require advanced troubleshooting or product modifications.">
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Quality Assurance:

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  • Collect feedback from local customers to provide input for ongoing product development and enhancement efforts.">
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Requirements:

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  • Bachelor's degree in Electrical Engineering, Renewable Energy, or a related field, with experience in the installation and maintenance of energy storage systems.">
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Desirable Qualifications:

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  • At least 1 year of experience in Technical service roles related to energy storage or renewable energy.">
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Essential Skills:

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  • Effective communication skills, problem-solving skills, and ability to work independently and as part of a team.">
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Working Conditions:

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  • Must be based in Brazil, with fluency in English and Portuguese required.">

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