Experience Driven CX Process Optimization Lead

Quem é a Driven CX?Somos uma empresa de Consultoria de Transformação Digital. Nossa atuação vai desde o planejamento e identificação de GAPs estratégicos, táticos e operacionais, até a gestão e execução de tudo o que foi planejado. Na Driven assumimos toda a responsabilidade e fazemos com que nossos planejamentos se transformem em realidade para...

Job OpportunityWe are seeking a strategic, process-oriented and systems-minded Lead Strategy & Operations Analyst to lead the design and optimization of tools, processes, and workflows that drive efficiency within our organization.Key ResponsibilitiesCollaborate with stakeholders across departments to ensure tools and systems are aligned with broader...

CX Operations Excellence LeadThis role is pivotal in enhancing customer service processes, ensuring seamless experiences for users.Key Responsibilities:Enhance efficiency and user experience by analyzing and improving customer service processes.Identify opportunities for automation and system improvements to streamline CX operations.Collaborate closely with...

Optimize Operational Performance SpecialistWe are seeking an experienced operational performance specialist to drive continuous improvement projects and lead process optimization initiatives.Key Responsibilities:Validate and apply global standardizations in transportation operations and local management activities.Ensure the standardization of process...

Quem é a Driven CX?Somos uma empresa de Consultoria de Transformação Digital. Nossa atuação vai desde o planejamento e identificação de GAPs estratégicos, táticos e operacionais, até a gestão e execução de tudo o que foi planejado. Na Driven assumimos toda a responsabilidade e fazemos com que nossos planejamentos se transformem em realidade para...

Job Title: Process Optimization SpecialistAbout the Role:The Marketing Automation Business Analyst will play a crucial role in data analysis and process optimization to build automation in leads processing, prioritization, and value measuring.Key Responsibilities:Analyze business data to identify areas for process improvement.Develop and implement...

Job Title: Process Optimization SpecialistAbout the RoleWe are seeking a skilled Process Optimization Specialist to join our team. As a key member of our organization, you will be responsible for mapping and optimizing core processes in financial infrastructure.About the JobThe successful candidate will have a proven track record in process improvement in...

Process Optimization SpecialistWe are seeking a seasoned process optimization specialist to drive digitalization and automation initiatives globally. As a key member of our team, you will be responsible for developing and maintaining efficient processes that meet customer expectations.This is an exciting opportunity for a highly motivated individual who can...

Senior Operations StrategistWe're seeking an innovative and experienced Senior Operations Strategist to lead transformative initiatives within our Payments Business Operations. This role presents an exciting opportunity to revolutionize operational processes through modern technologies, while driving efficiency and excellence.Key Responsibilities:• Lead...

Transformative Process Optimization OpportunityA forward-thinking professional is sought to spearhead the enhancement of our rider service process, focusing on delivering an exceptional experience.This role involves designing and implementing optimized systems and processes to drive business growth and efficiency. Key responsibilities include:Analyzing and...