Chargeback Professional

2 semanas atrás

São Paulo, São Paulo, Brasil beBeeChargeback Tempo inteiro R$100.000 - R$150.000

We are not just another fintech unicorn. We are a pack of dreamers, makers, and tech enthusiasts building the future of payments.


Chargeback Specialist
  • We're looking for a curious, hands-on professional to join our team as a Chargeback Specialist who's eager to learn and grow with us.

About the role:

You'll work closely with our operations team to automate manual processes, investigate fraud patterns, and ensure our operation is always up to date with the latest rules and requirements from card networks.

  • Key responsibilities:
    • Learn and master chargeback business rules and stay on top of network updates, working with the team to implement changes when needed.
    • Work closely with developers to improve and automate chargeback workflows.
    • Investigate disputes, identify fraud patterns, and support in crafting strong responses.
    • Be deadline-oriented, managing dispute timelines with accuracy.
    • Learn the basics of Ruby programming to help build internal tools and automations.

What you need to succeed:
  • No previous experience in chargebacks or coding required - just a strong desire to learn and grow.
  • Clear communication and a collaborative mindset.
  • Great attention to detail and a strong sense of responsibility.
  • Interest in learning to code (Ruby) - we'll provide full support.
  • Investigative spirit with an eye for fraud patterns and anomalies.
  • Ability to track and interpret external rule changes from card networks and assess their operational impact.

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