Chargeback Resolution Specialist

Há 19 horas


São Paulo, São Paulo, Brasil beBeeChargeback Tempo inteiro R$40.000 - R$85.000
Role Summary

We are seeking a detail-oriented and analytical professional to fill the position of Chargeback Resolution Specialist.

This role requires strong communication and problem-solving skills, with the ability to work effectively in a team environment.

About the Role

The ideal candidate will have a solid understanding of chargeback processes and procedures, as well as excellent analytical and problem-solving skills.

You will be responsible for investigating disputes, identifying fraud patterns, and working closely with developers to improve and automate chargeback workflows.

A strong attention to detail and a proactive approach to resolving issues is essential for this role.

Key Responsibilities
  • Investigate disputes and identify potential fraud patterns
  • Work collaboratively with the development team to improve and automate chargeback workflows
  • Stay up-to-date with network updates and implement changes as required
  • Communicate effectively with internal stakeholders to ensure timely resolution of disputes
Requirements
  • Strong analytical and problem-solving skills
  • Excellent communication and interpersonal skills
  • Able to work effectively in a team environment
  • Familiarity with chargeback processes and procedures
  • Ability to learn and adapt to new systems and processes


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