Conflict Resolution Specialist

Build something new with a world-class team.At Genesys, we allow our employees to make their mark by entrusting them to make decisions and do what they've been hired to do: their very best.Your potential is waiting; why are you?Job Title: Senior Resolution Specialist (Individual contributor)Department & Team: CSSJob Reports to: Head of Resolution...

Dispute Resolution Expertise RequiredJob Title: Dispute Resolution SpecialistWe are seeking a highly detail-oriented and organized individual to manage dispute resolution processes at scale. This includes preparing, processing, and mailing letters with utmost accuracy while ensuring timely compliance.Prepare, format, and mail dispute letters accurately and...

We are seeking a highly skilled and experienced Incident Manager to join our team at New Era Technology. As an Incident Manager, you will be responsible for monitoring various global Network Monitoring and ticket buckets for dedicated clients to ensure timely assignment and resolution of incidents to meet Service Level Agreements.Key...

Project Escalation LeadAs a key player in our organization, you will lead and coordinate project teams to deliver exceptional results. Our clients rely on timely and efficient status reports, and as Project Escalation Lead, you will drive the charge with project direction, metric definition, and performance management.Your Key ResponsibilitiesWork...

Senior Labor Relations Specialist JobCultivate your career with a global team of professionals driving innovation and sustainability across the food and agriculture sectors.Main ResponsibilitiesDeliver labor relations services to the business as a member of the HR solutions team.Coordinate complex processes, delivering human resource services including...

Employee Relations Specialist Job DescriptionWe are seeking a skilled professional to manage Employee Relations case support, lead union relationships, and ensure compliance with local employment legislation in Brazil and the United States.Key Responsibilities:ER Case Management & Advisory: Provide timely guidance and expert support for resolving workplace...

As a Dispute Resolution Specialist, you will play a pivotal role in safeguarding revenue and minimizing losses for our clients by conducting thorough investigations and resolving credit card disputes. You will collaborate closely with various financial institutions and payment processors to reverse disputed cases, leveraging your exceptional analytical...

Key Account Resolution SpecialistAs a Key Account Resolution Specialist, you will play a pivotal role in delivering exceptional customer service by resolving complex account, subscription, and billing issues across multiple channels.Primary Responsibilities:Provide timely and effective support to customers via phone, email, and chat, focusing on resolution,...

Dispute Resolution ExpertWe're seeking a seasoned professional to lead the charge in resolving dispute-related issues for our merchants. As a Dispute Analyst, you'll work closely with our teams to ensure seamless operations and maintain high-quality services.

Job OpportunityWe are seeking a detail-oriented Service Desk Analyst to provide initial assessment, troubleshooting, and resolution of inbound issues.About the JobThe successful candidate will be responsible for recording, tracking, monitoring, and following up on SLA breaches of incidents and service requests. They will also manage the efficient and...