Service Desk Resolution Specialist

Dispute Resolution SpecialistWe are seeking a highly skilled Dispute Resolution Specialist to join our team. The successful candidate will be responsible for investigating and resolving credit card disputes in a fair and efficient manner.The ideal candidate will have excellent research and analytical skills, as well as the ability to communicate complex...

Location: Sao Paulo, BR- Location Details:**Title**:Service Desk Agent**:**Your responsibilities will include**:- Being the first point of contact for internal users and outsourcing providers.- Registering, analyzing, categorizing, and prioritizing received tickets.- Providing first-level support to Kemira end users with common issues such as: password...

Kemira is a global leader in sustainable chemistry for water intensive industries. For more than 100 years, our chemistry has advanced human progress and quality of life. We call it chemistry with a purpose, better every day. At Kemira, we foster a collaborative and inclusive work culture that empowers our employees to thrive and make a difference. Learn...

Our team is seeking a Payment Resolution Specialist to assist clients in resolving payment disputes. This role requires strong written communication skills, proficiency in Microsoft Office and Excel, and the ability to handle challenging customers.The ideal candidate will have a detail-oriented nature, strong analytical skills, and experience working in the...

Role SummaryWe are seeking a detail-oriented and analytical professional to fill the position of Chargeback Resolution Specialist.This role requires strong communication and problem-solving skills, with the ability to work effectively in a team environment.About the RoleThe ideal candidate will have a solid understanding of chargeback processes and...

Job Title: Legal Dispute Resolution SpecialistWe are seeking a highly skilled and experienced legal dispute resolution specialist to join our team.Job Description:The successful candidate will be responsible for handling ongoing litigations and arbitrations, managing legal efforts in response to contentious inquiries, and taking charge of external...

**Job Title:** IT Service Desk AnalystWe are seeking an experienced and skilled individual to join our IT team as a service desk analyst. In this role, you will be the first point of contact for users who require technical support or have questions about our systems.The successful candidate will be responsible for providing excellent customer service,...

Incident Resolution SpecialistWe are seeking an Incident Resolution Specialist to join our Software Applications team.Enters and participates in the scope and impact evaluation of an incident into a corporate ticketing system and tracking system to document the status and resolution of incidents.Documents the steps taken to reach incident milestones to come...

As a Dispute Resolution Specialist, you will play a pivotal role in safeguarding revenue and minimizing losses for our clients by conducting thorough investigations and resolving credit card disputes. You will collaborate closely with various financial institutions and payment processors to reverse disputed cases, leveraging your exceptional analytical...

Senior Dispute Resolution ManagerWe are seeking a highly skilled professional to manage disputes and fraud-related issues across various areas. This includes logistics, payments, seller operations, and customer service.