Senior Financial Services Operations Consultant

Há 5 dias


São Paulo, São Paulo, Brasil Servicenow Tempo inteiro

At ServiceNow, we're revolutionizing the way organizations work.

Job Summary

We're seeking an experienced Senior Financial Services Operations Consultant to join our team. As a key member of our professional services organization, you'll be responsible for configuring the ServiceNow Platform to provide innovative solutions that drive customer outcomes.

This role requires a strong understanding of the financial services industry and experience in implementing ServiceNow FSO solutions. You'll work closely with customers to assess current processes, design future-state processes, and deliver technical architecture that meets their needs.

Key Responsibilities:

  • Configure ServiceNow Platform based on leading practices to achieve customer outcomes
  • Participate in workshops with customers to assess current processes and establish future-state processes
  • Design and deliver ServiceNow FSO solutions with a technical architecture designed for long-term success
  • Provide oversight and unit testing of code developed by partner or customer employees
  • Advise customers on how to take advantage of the ServiceNow Platform capabilities to improve their business processes

Requirements:

  • 8+ years of experience in a professional services organization or equivalent education/experience
  • Ability to travel up to 50%
  • Industry domain expertise in FSI (financial services industry)
  • Creative with comfort running projects independently
  • Success driving complex issues through analysis and resolution
  • Experience working collaboratively
  • ServiceNow certifications in aligned workflow
  • Advanced English skills

$120,000 - $150,000 per year

Please note that this is an estimate based on national averages and may vary depending on location and other factors.

As a Senior Financial Services Operations Consultant at ServiceNow, you'll have the opportunity to work on challenging projects, develop your skills, and advance your career in a dynamic and growing company.


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