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International Technical Support Specialist

2 semanas atrás

Cotia, Brasil beBeeTechnical Tempo inteiro R$41.000 - R$83.000

Welcome to a career where you can make a difference

At our organization, we pride ourselves on being a reliable partner for companies looking for global IT solutions.

We offer customized IT solutions for over 400 clients worldwide, thanks to our global presence and networked systems.

Your main responsibilities will include:

  • Serving as a first-level technical contact for international support requests
  • Analyzing incidents, routing user requests, and providing solutions or forwarding them to specialized teams in a timely manner
  • Collaborating closely with technical teams to ensure quick and effective resolution of support requests

Requirements:

  • Ongoing or completed degrees in Technology
  • Strong analytical skills and problem-solving abilities
  • Fluent communication in German and English

Become a part of our dynamic team