Data Documentation Expert

Há 3 dias

Buenos Aires, Brasil beBeemetadata Tempo inteiro R$51.760 - R$85.900
Job Title:

Metadata Specialist

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Job Description:

We are seeking an experienced Metadata Specialist to join our team. The ideal candidate will be responsible for documenting processes, tracking progress, managing high-priority metadata, and ensuring quality and timely delivery to clients.

  • As a subject matter expert for airline metadata across all OEM systems, you will offer support to the metadata team and Service Manager.
  • You will facilitate regular meetings and check-ins with the Metadata Team.
  • Create and maintain process documentation, capturing airline-specific system nuances, client preferences, and any other relevant information.
  • Develop, refine, and manage QC checklists to ensure metadata accuracy and compliance before final sign-off.
  • Continuous process improvement – suggesting and implementing new processes to avoid errors or streamline metadata production.
  • Ownership of key NLC / high priority metadata updates (i.e. Safety Videos / PRAMs / key advertisements or airline marketing videos).
  • Ensure timely execution of content updates throughout the cycle.
  • Investigate and resolve issues identified in OEM rack test reports, collaborating closely with OEM partners and internal stakeholders.
  • Monitor key cycle milestones and maintain calendar of deadlines, proactively follow up with internal stakeholders, provide updates during SteerCo meetings, and flag any issues or delays to the schedule.
  • Assist with the information flow into the metadata team to all relevant departments.
  • Assist the Service Manager with file tracking and issue reporting, ensuring the timely resolution of missing or failed files and implementing any necessary metadata updates.
  • Maintain error log – ensuring all corrections are actioned and any issues are resolved as soon as possible.
  • Conduct root cause analysis (RCA) and draft incident reports for onboard metadata errors.
  • Training and developing the skills of the team.

Requirements:

To be successful in this role, you should have:

  • 1-3 years data-entry/CMS experience, or similar applicable data experience preferred.
  • Inflight industry experience is an added advantage but not essential.
  • Extreme versatility, adaptability, and ability to function in high-paced environments.
  • Ability to work with other global regions/cultures within different timezones.
  • Ability to take initiative and contribute to a long-term vision.

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