Support Associate

1 semana atrás

Belo Horizonte, Minas Gerais, Brasil beBeeTechnical Tempo inteiro R$40.000 - R$70.000
Job Title

A Support Associate is a pivotal role in our organization, responsible for providing technical assistance to end-users and fostering effective collaboration with the team and clients.

The ideal candidate will have an educational background in technical support or related fields, along with certifications in IT and strong communication skills.

Responsibilities include:

  • Providing technical assistance to end-users, resolving issues related to web systems
  • Ensuring effective collaboration with the team and clients to facilitate swift resolution of demands
  • Collaborating with the team to identify enhancements in support processes and procedures
  • Demonstrating proactivity in problem-solving, aiming for excellence in service delivery

The selected candidate will undergo a rigorous interview process with the business area. We are looking for someone who can work collaboratively, communicate effectively, and deliver efficient solutions.

The successful candidate will possess excellent communication and interpersonal skills, with the ability to work effectively in a fast-paced environment. They will be self-motivated, proactive, and able to prioritize tasks efficiently.

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