Solution Area Specialist

2 semanas atrás

São Paulo, São Paulo, Brasil Microsoft Tempo inteiro
Job Description

Responsibilities:

  • Engage with customers to identify opportunities for digital transformation and drive revenue growth through personal campaigns and internal sources.
  • Collaborate with team members to discover new opportunities and build pipeline, leveraging customer insights and industry knowledge.
  • Interface with customers and build relationships via social selling, applying Microsoft's sales process to determine opportunity quality and proceed accordingly.
  • Identify opportunities to drive consumption and grow business with existing customers, ensuring rapid and robust deployment plans.
  • Contribute to the development of solutions in collaboration with internal teams, partners, and services, proposing prioritized solutions that align with customers' needs.
  • Implement strategies to accelerate deal closure, contributing input on strategies to drive and close prioritized opportunities.

Scaling and Collaboration:

  • Collaborate with One Commercial Partner (OCP) and a network of partners to cross-sell and up-sell, identifying new partners and developing joint proposals.
  • Apply the orchestration model to leverage and expand relationships with internal stakeholders and partners, navigating the MSFT organization to bring the best impact to the customer.

Technical Expertise:

  • Lead conversations and set up events within Microsoft, mentoring others and developing strategies for best practice sharing across subsidiaries.
  • Collaborate with 'compete' global black belts (GBB) to analyze competitor products, solutions, and/or services, implementing strategies to position Microsoft against competitors in customer communication.

Sales Excellence:

  • Collaborate with partners and resources, leveraging customer insights or industry knowledge to explore business and emerging opportunities.
  • Review feedback reports and coach others on ensuring customer/partner satisfaction and decreasing dissatisfaction by establishing recovery action plans.
  • Manage and/or orchestrate sales and delivery success through the account team and pursuit team, engaging with internal and external stakeholders on business planning.

Qualifications:

  • 5+ years technology-related sales or account management experience, or Bachelor's Degree in Computer Science, Information Technology, Business Administration, or related field and 4+ years technology-related sales or account management experience.

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