Database Administrator for High-Availability Systems

1 semana atrás


Curitiba, Paraná, Brasil Guidewire Software Tempo inteiro

Are you an experienced database administrator looking to take your career to the next level? We're seeking a highly skilled professional to join our team as a Database Administrator for High-Availability Systems.

**Job Summary:**

We're looking for a talented individual with 5+ years of experience in database administration, particularly in high-availability systems. Your expertise in PostgreSQL, Oracle RDS, and SQL will be invaluable in ensuring the smooth operation of our databases.

**Key Responsibilities:**

* Function as the main contact for researching, addressing, and fulfilling database requests
* Resolve cases in adherence to team standards to meet and exceed customer satisfaction
* Provide support for Oracle RDS, Aurora PostgreSQL, and Microsoft SQL Server production and non-production databases
* Perform tuning, troubleshooting, and production support for database environments in multi-AZ AWS environments
* Document and maintain technical articles, including troubleshooting guides, knowledge base articles, and runbooks
* Develop and maintain in-depth knowledge of our database through company-sponsored training and experience
* Assist in daily administration activities, including setup, configuration, and monitoring of databases to ensure backups, availability, and performance are maintained
* Monitor and work with Salesforce ticket queue for schema changes, security changes, executing scripts, and refreshing non-production databases
* Be familiar with Jira for managing change requests
* Develop and maintain strong relationships with customers and stakeholders, acting as a trusted advisor and technical point of contact
* Assist support staff in troubleshooting SQL and other database errors

**Requirements:**

* Bachelor's Degree in Computer Science or a related STEM field, or equivalent experience
* 5+ years' experience in database administration
* 3+ years' experience in PostgreSQL, Oracle RDS, and SQL
* Hands-on experience with AWS (EC2, S3, EBS, IAM, and RDS)
* Highly proficient in one or more RDBMS technologies: MS SQL Server, AWS RDS/Aurora MySQL, AWS RDS/Aurora PostgreSQL, AWS RDS Oracle
* Working knowledge of one or more database high-availability scenarios such as AWS Multi-AZ database deployments, MS SQL Server Always On Availability Groups, Oracle Data Guard
* Strong analytical, communication, both written and verbal, and quality control skills
* Ability to manage multiple tasks with different deadlines
* Detail-oriented, self-motivated, and uses sound judgment
* Team player with a desire to learn and improve skills
* Experience with CRM systems like Salesforce and defect tracking systems like Jira
* 3+ years' experience working directly with customers or key internal partners; preference for support for a B2B software company
* Outstanding troubleshooting skills; ability to think critically and display an aptitude for problem-solving
* Read, write, and speak fluent English

**What We Offer:**

Competitive market salary ($120,000 - $150,000 per year), bonus, healthcare benefits, annual wellness reimbursement, 16 weeks paid maternity and paternity leave, and 2 paid days volunteering in the community.



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