Business Relationship Manager

1 semana atrás


Florianópolis, Santa Catarina, Brasil beBeeCustomerSuccess Tempo inteiro R$80.000 - R$100.000
Job Opportunity

We are looking for a Customer Success Manager to manage customer portfolios, ensure expected outcomes, and foster strong relationships with clients.

Key Responsibilities:
  • Manage own customer portfolio to achieve maximum satisfaction and success
  • Partner with customers, taking ownership from onboarding to ongoing support
  • Become a trusted advisor by understanding strategic requirements and implementing solutions
  • Identify upselling and cross-selling opportunities
  • Collect feedback and identify improvement opportunities
  • Support sales teams with technical demos
Requirements:
  • Proven experience as a Customer Success Manager (Enterprise)
  • Experience in B2B market
  • Strong level of Spanish (written and spoken)
  • Excellent knowledge of English
  • Passion for teaching, positive attitude, energy, and enthusiasm for working with customers
  • Hard work ethic, self-starter mentality, and willingness to travel occasionally
  • CRM and Cloud software experience; prior knowledge of Technical Assistance, Facility Management, or Hospitality operations is an asset


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