Enterprise Business Growth Partner

1 semana atrás

São Paulo, São Paulo, Brasil beBeeCustomerSuccess Tempo inteiro US$99.999 - US$123.456

About Udemy, our mission is to transform lives through learning.

Role Overview

We are seeking a Customer Success Manager to partner with small business customers post-sale and drive adoption, satisfaction, growth, and retention.

Key Responsibilities
  • Own and manage the success of 30-50 accounts, ensuring customer satisfaction and growth.
  • Support customers through high-touch interactions throughout the customer journey, across multiple contacts.
  • Foster deep engagement with Sales partners to identify opportunities and execute on them.
About Your Skills
  • Critical Thinking - You will uncover core issues to provide true solutions rather than surface-level fixes.
  • Problem-solving - You will tackle challenges head-on, leveraging your problem-solving prowess.
  • Strategic Planning - You will demonstrate foresight and organizational acumen in planning.
  • Leadership - You will inspire and motivate those around you, showcasing leadership capabilities.
  • Business Acumen - You will reflect a deep understanding of how companies operate and thrive.

Come join us in empowering everyone to unlock their potential and create possibilities for themselves and others.

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