Laundry Service Coordinator

Há 15 horas


São Paulo, São Paulo, Brasil Accor Hotels Tempo inteiro
Job Title: Laundry Service Coordinator

At Accor Hotels, we are seeking a highly organized and detail-oriented Laundry Service Coordinator to join our team. As a key member of our laundry department, you will be responsible for ensuring the smooth operation of our laundry services, providing exceptional customer service, and maintaining a clean and efficient work environment.

Key Responsibilities:
  • Print laundry log sheets from the Knowcross system and monitor the collection of laundry parcels from guest rooms.
  • Notify housekeeping staff to ensure timely collection of laundry parcels.
  • Communicate with guests to resolve discrepancies and clarify matters.
  • Administer daily bills and maintain accurate records.
  • Ensure items found during laundry processing are returned to their rightful owners.
  • Prepare daily sales summaries and function reports.
  • Conduct monthly inventory of laundry supplies.
  • Follow up on written orders to ensure timely completion.
  • Maintain a clean and organized workspace.
Requirements:
  • Fluent in spoken and written English.
  • Excellent communication and interpersonal skills.
  • Team player with a service-oriented attitude.
  • Basic PC knowledge and ability to exercise sound judgment.
What We Offer:
  • Birthday leave.
  • Discounted room rates across Accor Properties.
  • Duty meals.


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